HomeMy WebLinkAboutMH-202 Service Authorizations1
FRANKLIN/FULTON COUNTY
MENTAL HEALTH/INTELLECTUAL & DEVELOPMENTAL
DISABILITIES/EARLY INTERVENTION
425 Franklin Farm Lane
Chambersburg, PA 17202
(717) 264-5387
MH/IDD/EI PROCEDURE STATEMENT
PROCEDURE SUBJECT: Service Authorizations
PROCEDURE NUMBER: MH-202
Effective Date: January 1, 2008
Date Revised: September 9, 2020
INTRODUCTION:
Regulations and contracts require that all services purchased on behalf of individuals by
MH/IDD/EI be authorized by the Base Service Unit (BSU) and approved by the MH/IDD/EI
Administrator (or designee).
PROCEDURE:
The following authorization procedure will apply to all individuals receiving Mental Health
(MH) funded services:
At least yearly, the case manager and the individual (with the individual's parent, legal
guardian, or significant other, if applicable) will review the Environmental Matrix Adult
Scoring Sheet. The completed Matrix will be included in the individual’s file.
Based on the Matrix, as well as the individual’s interests, strengths and needs, the case
manager will fill out a formal referral form for the service and submit the form to the
service provider. If the individual is currently receiving services from the provider, a new
request does not need to be submitted.
The service provider will submit an authorization request to the BSU or Franklin/Fulton
MH/IDD/EI as appropriate for the proposed services. This can be submitted on an
individual basis or as a listing of all MH/IDD/EI individuals to which services are being
provided.
If the authorization is a renewal of a current authorization, it must be submitted at least
two (2) weeks in advance of the expiration of the current authorization.
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The service providers who are submitting requested authorization lists will review the
lists before submitting them to ensure that the individuals on the list are actually
receiving services and not eligible for any other funding source for the services.
Determination of liability for an individual must be completed prior to an authorization of
MH/IDD/EI funded outpatient mental health services. A redetermination of liability must
be completed at least once every twelve (12) months, more frequently if the adjusted
family income amount increases or decreases by more than 5% on an annualized basis. A
written notice of the liability shall be given to the liable person and the results of the
liability determination communicated to the county contracted provider of outpatient
services.
Upon intake and yearly thereafter (unless a change of circumstances warrants it earlier), a
medical assistance (MA) application must be submitted. The individual will have a grace
period of sixty (60) days for the MA eligibility to be determined with the option of an
additional thirty (30) days under extenuating circumstances and with the approval of
MH/IDD/EI staff.
Upon receipt of the authorization requests, a designated staff will complete the
authorization procedure.
It is incumbent upon the BSU to provide prompt notice to all providers from which the
individual is receiving services (in particular those which are County funded) that the
BSU is intending to close the individual. This will allow sufficient time to discuss the
potential ramifications of this action and any revisions to current authorizations which
exist in CPR-web and any associated data platforms. This will prevent the potential
provision of services past the closure date and the need to reopen and reauthorize the
individual for this service provision. [This also pertains to MHIDD-301 Termination and
Discharge.]
MA denial letters [dated within one (1) year from date of referral/authorization] are
secured by the case manager (CM) and scanned into CPR-web when referrals to services
are made. The option exists for the CM to request an exception for not needing to secure
an MA denial letter under three (3) circumstances: (1) the person is currently incarcerated
and their MA eligibility has been suspended. A six (6) month exception is requested; (2)
the person’s income has not changed since the previous liability was completed and it
exceeds the eligibility threshold; and, (3) the gathering of supporting documentation
necessary to complete the MA eligibility application process places an undue stress on
the individual. The CM completes and submits the designated form requesting the
exception which must be approved by MH/IDD/EI staff.
If the person is not MA/PerformCare eligible and packets/criteria are met for the services,
CM is able to make referrals as appropriate. The program will review and request
authorization for the service(s) from CM using their authorization request form/process.
CM will then fax or securely email the authorization to MH/IDD/EI to the appropriate
Program Specialist. Program Specialist will review the request, liability and MA denial
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letter and, if approved, enter the authorization in CPR-web or request more information
from either the CM or program.
A procedure has been established and the respective form created in the event that the
CM wants to request county funding for Blended Case Management (BCM) services for
an individual who does not have a Serious Mental Illness (SMI) diagnosis (also referred
to as Priority Populations exception) but would benefit from a level of case management
higher than Administrative Case Management (ACM). This requires approval by the
MH/IDD/EI Administrator.